RETURNS & EXCHANGES

    Select the items to return

    Select the items to return

    Select the items to return

    Returns Policy

    Can I exchange or return an item?

    -Sadly we do not do refunds. Unless there is a flaw from the manufacturer.

    – Exchanges can be made in the 15 days from purchase date. To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

    Non-returnable items:

    • Items bought On Sale
    • Gift cards

    To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

    In some cases, refunds and exchanges?

    We only replace items if they are defective by manufacturer. If you need to exchange it for the same item, send us an email at help@amelieskin.com and send your item to:2145 NE 164th St, North Miami Beach, FL 33162. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your account, within a certain amount of days. If you don’t have an account please follow this link and create one.

    Returning Items

    To return your product, you should mail your product to: 2145 NE 164th St, North Miami Beach, FL 33162. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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